About Care Continuity

Care Continuity is redefining patient navigation. We combine clinical expertise, AI-driven insights, and compassionate human support to ensure patients receive the care they need - when and where they need it. Our solutions empower health systems and providers to close care gaps, reduce readmissions, and drive ROI through smarter, more connected navigation.

Our work is transforming how care decisions are made - and we're just getting started.

About the Role

We're looking for a QA Engineer who's passionate about ensuring our products work seamlessly for customers and patients. You'll design and execute test plans, identify issues before they reach production, and help us build a culture of quality across the organization.

This role is ideal for someone who enjoys digging into details, collaborating across teams, and driving continuous improvement in product reliability.

What You'll Do

• Validate new features and platform changes to ensure they perform as intended
• Develop and maintain comprehensive test cases and documentation using common testing syntax (e.g., Gherkin)
• Collaborate with developers, product managers, and client-facing teams to understand feature context and risks
• Investigate support tickets and bug reports, reproducing and documenting findings
• Use live environment monitoring tools to proactively identify and document issues
• Contribute to release documentation and facilitate communication of changes to stakeholders
• Continuously refine testing processes and advocate for quality throughout the product lifecycle

What We're Looking For

• 2+ years of experience in software testing
• Strong ability to design and execute manual test cases; exposure to automation frameworks is a plus
• Experience with QA management tools (e.g., Jira, Zephyr, TestRail)
• Familiarity with CI/CD pipelines (Azure DevOps preferred)
• Strong communication skills and attention to detail
• Experience working in regulated environments (HIPAA, SOC-II, HITRUST) is a plus

Compensation & Benefits

• Estimated salary range: $70,000 – $110,000, depending on skills and experience
• Comprehensive benefits package, including medical, dental, vision, and 401(k)
• Equity opportunities
• Flexible PTO and fully remote work environment